FamilyPlate Privacy Policy

Effective date: 14 June 2026

FamilyPlate is a private meal-planning app for households. This policy explains what data the app and this website collect, why, who it is shared with, and the control you have over it. We collect only what is needed, and we do not use advertising or third-party tracking in the app.

Who we are

FamilyPlate ("the app", "we", "us") is operated by the app's developer. For any privacy question or request, contact us at hello@getfamilyplate.com or through the support page.

Information we collect

Apple account identifier. When you sign in with Sign in with Apple, Apple gives us a stable identifier (the Apple "sub") that we use as your account ID.
Display name. If Apple provides your name the first time you sign in, we store it so household members can see who you are. This is optional and captured only at first sign-in.
Content you create. Meals (names, notes, tags, recipe links or text, ingredients, calorie estimates), weekly meal plans, and any meal photos you upload.
Dietary preferences. Settings such as eating pattern, restrictions, preferred cuisines, and serving sizes, used to tailor the app and optional suggestions.
Push notification tokens. If you enable notifications, we store a per-device push token so we can notify your household when a meal or plan changes.
Subscription status. If you subscribe, we store your App Store subscription state (product, expiry, renewal status, transaction identifier) to unlock paid features.
Contact-form messages. If you message us through the support page, we collect the name, email address, and message you provide so we can reply. These submissions are retained for up to about 180 days and are not linked to your in-app account.

We do not store your email address from sign-in. Apple may include an email in the sign-in token; we read it only to verify the token and then discard it — it is never saved. (An email you type into the contact form is, of course, kept so we can reply.)

What we do not collect

We do not collect passwords, location, contacts, health data, or advertising identifiers. The FamilyPlate app contains no analytics, advertising, or third-party tracking SDKs, and we do not sell your data.

This website

This marketing website uses Cloudflare Web Analytics and Umami Analytics, two privacy-first, cookieless measurement tools. They record aggregate visit counts, page performance, and anonymous interaction events (such as taps on our App Store links) without cookies, without cross-site tracking, and without collecting personal information. The website sets no advertising cookies.

How your data is shared within your household

FamilyPlate is built around households. The meals, weekly plans, and meal photos in your household are shared with every member of that household. Anyone you invite (with a single-use, 7-day invite code) can see and edit this shared content. Your dietary preferences, devices, and subscription purchase are tied to your own account.

Service providers

We rely on a small number of processors to run the app and website:

Apple — Sign in with Apple for authentication, and the Apple Push Notification service to deliver notifications.
Amazon Web Services (AWS) — stores your data and runs the backend (DynamoDB, S3 for images, Lambda, and CloudWatch for operational logs).
Amazon SES — delivers contact-form messages from the support page to our inbox so we can respond.
Amazon Bedrock — powers optional AI features (such as meal suggestions and insights) for subscribers. When you use an AI feature, only your dietary preferences and recent planned-meal names and tags are sent. We do not send your name, your photos, recipe details, or any account identifiers.
Cloudflare — provides cookieless website analytics, as described above.
Umami — provides cookieless website analytics, as described above.

Data retention

We keep your account data for as long as your account exists. Some data expires automatically: invite codes after 7 days, AI suggestion caches after 7 days, dismissed-suggestion hints after 90 days, contact-form messages after about 180 days, and operational logs after about one month. If you delete your account, we retain a small, anonymous record keyed only to your Apple identifier for up to 365 days to prevent repeated free-trial abuse; it contains no personal content.

Deleting your account

You can delete your account at any time from within the app (Settings → Danger Zone → Delete account). This removes your profile, your registered devices, and your household membership. If you are the last member of your household, the entire household — including its meals, weekly plans, and photos — is permanently deleted.

Children

FamilyPlate is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date above. Significant changes will be reflected here.

Contact

Questions or requests about your data? Email hello@getfamilyplate.com or use the support page.